PMS Training

Objectives

Intended for personnel within the Supply chain with direct or delegated responsibility for ensuring that materials, equipment and services are available on time with the least cost incurred.

Outcomes

The critical requirement of on-time delivery each and every time and the serious consequences to a business of supplier failure are plainly made clear.  The importance of expediting is emphasised and techniques are provided to monitor, control and improve supplier on-time delivery.  These include methods to apply pressure to suppliers to ensure they fulfil their obligations and how to deal with unacceptable performance.  Attendees will leave motivated and confident to positively manage delivery and other crucial aspects of supplier performance.

Course Content

Necessity & Importance of Expediting

Critical Activity / Consequences of Failure to the Business / Personality, Persistence & Persuasion / The Three 'P's for Success / Expeditors are Problem Solvers Not Buck Passers / Getting the Right Attitude of Mind / Developing Personal Skills.

Getting On Time Delivery

Getting Commitment / Holding People to Account / Fobbing Off Statements / Common 'Get-Out' Phrases / Getting to the 'Decision-Maker' / The 'Carrot' & the 'Stick' Approach / Using the Organisation Chart / Identifying & Arranging Stockholding / Consignment Stock / Reserve Stock / Product Support / Direct Delivery / Service Level Agreements.

Expediting Different Types of Product

Repeat Stock Items / One-off Purchases / Long Lead Items / Complex Components / Stock or Expedite? / Application to MRP / Re-Order Level / Safety Stock Levels / ABC Analysis.

Expediting Systems

Essential Elements of any Expediting System / Designing Expediting Reports / Database Manipulation / Outstanding Order Data / Determining Expediting Action / Triggering Mechanisms / Recording Commitments / Advice of Despatch / Receipt / Computer Tracking / Radio Frequency Identification (RFID).

Improving Delivery Dates

Examining Suppliers' Logic & Timing / Critical Path / Parallel & Series Activities / Manufacturing Programmes / Bar Charts / Process Alternatives & Options / Expediting the Critically Urgent.

Legal Aspects of Expediting

The Power of The Order / Anticipating What Could Go Wrong / Time is of the Essence / Penalty Clauses, Liquidated and Unliquidated Damages / Rights of Rejection / Costs of Return / Short Batches / Split Deliveries / Understanding & Applying Your Terms of Purchase.

Vendor Rating/Performance Measurement

Quantitative & Qualitative Methods / What Should We Measure? / Objective & Subjective Data / Performance Weighting / Vendor Rating Models / Contractual Performance Levels / Performance Improvement.

Dealing with Overseas Suppliers

Language / Culture / Imports / Customs Procedures / Freight Forwarders.

Time Management

Planning / Prioritising / Proactive / 'Eat Frogs for Breakfast'! / Get Others Working for You / Remember '1-31' / Offload / Get Others Using Technology / Think of the Future.

COURSE DATES

01 - 02 May 2013

02 - 03 December 2013

Course Fee

Course Duration 

Two day non-residential course.    

PMS has preferential rates for accommodation with three excellent city hotels within walking distance of the Training Centre.

Note Dates wanted and Book this course

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