Management is the most difficult of jobs and this course is ideal for the development of Managers, Supervisors and those with potential for greater management responsibility.
The course examines both general management principles and the practical application of these to the stores and warehouse operation. Attendees will learn the practicalities of planning a stores and improving efficiency and will gain an understanding of the difficult but essential 'soft skills' of leadership, delegation and motivation. This will enable them to achieve more for their staff, their organisation and themselves.
The Role of the Stores or Warehouse in Business Success / What Every Slick Operation Needs / Customer Service / Inventory Costs / Controlling Inventory Costs / The Role of the Stores/Warehouse Manager.
Stores & Warehouse Design
Layout Planning / Planning the Main Activity Areas / Receipts / Issues / Despatch / Optimising the Efficiency of the Storage Area / Aisles Layout / Storage & Materials Handling Equipment / Equipment Acquisition / Computer Simulation.
Order Picking & Stock Issues
Stock Retrieval / Improving Speed & Accuracy / Order Picking Methods / Pre-Posting & Pre-Routing / Fixed, Random & Combined Stock Location Systems.
Planning & Control
Management Information / Timing Activity Areas & Operations / Establishing Standards / Space Utilisation Analysis / Throughput Analysis / Planning Labour Requirements.
Key Performance Indicators (KPI's) / What should be Measured? / Relating Performance Measurement to Business Strategy / Data Sources / Guidelines for the Development & Use of KPI's / Example KPI's.
'Soft Skills' in Management
Leadership / Qualities of a Good Leader / Identifying Leadership Style / Alternative Styles & Situational Leadership / Motivation / Theory & Factors / Job Design / Delegation / Why Delegation is Essential / Delegating Effectively / Communication Skills.
Safety & Environmental
Key Legislation/ Acts of Parliament / Regulations / Approved Code of Practices / Guidance / Employer & Employee Responsibilities / Environmental & Waste Management Considerations / The "Six Pack".
05 - 06 June 2013
26 - 27 September 2013
12 - 13 December 2013
£625.00 + VAT
Two day non-residential course.
PMS has preferential rates for accommodation with three excellent city hotels within walking distance of the Training Centre.